A message from MoPub: We’re here for you

March 19, 2020

Tags: 2020, Industry Perspectives

Robin Wheeler
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In light of the COVID-19 pandemic that has left many of us searching for answers, we acknowledge the current challenges facing our world, our families and communities, and our businesses. In the midst of a rapidly evolving situation and an unprecedented time, we want you to know that the well-being of our people, our clients, and our partners remain of the utmost importance. We want to provide a brief update on what MoPub is doing and what you can expect during this time.

Making sure our teams are healthy and safe

During this “new normal”, all teams at Twitter, including MoPub, are taking every possible precaution to keep our employees and team members safe. Twitter has mandated a company-wide work from home policy for the foreseeable future to lower the risk for our employees across the globe of contracting or spreading the virus. Our top priority remains the health and safety of our people and our partners, and we also recognize our responsibility to support our communities, those who are vulnerable, and the healthcare providers who are on the front lines of this global outbreak. Our hearts go out to anyone who has been affected by the virus, whether firsthand or otherwise, and to the first responders and healthcare workers who have been on the scene to care for those affected.

Maintaining our dedication to clients and partners

We know many of our clients rely on MoPub to run their businesses, and we’re committed to continuing to support your needs. MoPub teams are operating remotely across every timezone — with teams online from San Francisco to Singapore, New York to London, Dublin to Boulder, and LA to Tokyo — to make sure that we are available to provide you the continued business and technical support you need, around the clock. Our client account teams will be continuing to hold any meetings, quarterly business reviews, and other client communications via virtual channels, including but not limited to Google Hangouts. You can check out some of the ways we’re making the work from home transition easier for employees here. We’re also monitoring the situation’s impact on industry events and conferences. Please get in touch if you have any questions; regardless of event attendance, we remain committed to connecting with you over all usual digital and virtual channels.

Staying informed

As part of Twitter, we don’t take for granted the power of the platform and the impact it can have in keeping the public informed, as well as its broader role in furthering crisis communications. Twitter can be a powerful tool for you to communicate with your customers, employees, and the world at large. Here are more suggestions and recommendations that we hope you’ll find helpful. Stay up to date with information about COVID-19 from credible, authoritative news sources and public health agencies by following Twitter’s live curated coverage

Together, we will come out of this on the other side, and we remain committed to supporting your business needs during this time. If you have any questions or concerns or just want to talk during this difficult time, please reach out to your MoPub account team, support@mopub.com, or via Twitter @MoPub.


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